Simmons Beautyrest Mattress Complaints and Reviews

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Simmons Beautyrest Mattress
Main address: 1 Concourse Pkwy., Suite. 800 30328 Atlanta GA
1-877-399-9397, , customerassistance@simmons.com
  • 147+4 mobile complaints
  • $130K claimed losses
  • $864 average
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  • 11 hours ago
  • Other
  • Troutville, Virginia
  • Simmons Beautyrest Black Mattress
  • 11

After living through mattress *** with TempurPedic exchange after exchange we purchased a Simmons Beautyrest Black pillowtop mattress from Sears with a 60 day comfort guarantee thinking a "regular" mattress would hold up. Within 6 months we had our 1.5" indention and received a warranty approval in the 7th month. Unfortunately it was at this time that I did my research - SleepLikeTheDead.com and... Read more

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  • 12 hours ago
  • Other
  • Troutville, Virginia
  • Simmons Beautyrest Black Pillowtop Mattress Set
  • 2

After living through mattress *** with TempurPedic exchange after exchange we purchased a Simmons Beautyrest Black pillowtop mattress from Sears with a 60 day comfort guarantee thinking a "regular" mattress would hold up. Within 6 months we had our 1.5" indention and received a warranty approval in the 7th month. Unfortunately it was at this time that I did my research - SleepLikeTheDead.com and... Read more

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  • 2 days ago
  • Furniture and Decor
  • Bed
  • 21

My bed came with a strong burnt chemical or popcorn smell. I did research and these beds have toxic gassing. Memory foam and fire retardant among other chemicals in beds today. They came the next day to swap for a new mattress only to have the same issue. So I did not except it. At this point I don't want bed. I would like to buy an organic mattress. Google toxic gases in beds it's very scary... Read more

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  • Nov 13
  • Furniture and Decor
  • Maple Ridge, British Columbia
  • Beautyrest Mattress
  • 123

Bought this mattress 2 years ago, jumping through hoops to get some relief. After 1 year it was sagging but I didn't think the store would do anything. After 2 yrs could not sleep on it anymore. Contacted Sleep Country and they have put me through hoops. Did you know that if your mattress has any markings or stains your warranty is void? Thankfully, we bought the $200 mattress cover that... Read more

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  • Nov 06
  • Furniture and Decor
  • Mattress
  • 265

This last Spring, 2014, I bought an expensive Simmons Beauty Rest World Class Recharge mattress from Sleep City. The original mattress was ordered wrong, replaced once due to the salesperson not knowing the World Class floor models and ordering the wrong mattress. This wrongly ordered mattress was replaced with what I originally thought I was ordering through the salesman who knew what models he... Read more

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  • Oct 23
  • Furniture and Decor
  • Chicago, Illinois
  • Lumpy Mattress
  • 141
Simmons Beautyrest Mattress - Review about Lumpy Mattress from Chicago, Illinois
1 of 3

Ours is 2 years old and lumpy!!! I wrote to Simmons and sent pictures--never heard back. What recourse do we have? Over $1000 spent! Read more

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  • Oct 09
  • Furniture and Decor
  • Newark, New Jersey
  • Uncomfortable Bed
  • 3
  • 3
  • 288

After $1,200 and two years my Simmons queen is not even worth keeping. The bed on display was nice, but from the moment I received it's been awful. First it was like sleeping on concrete - now I'm sleeping on a 45 degree slope. I bought everything they said to, and barely used it the first year owned. At 105 lbs there is no way this is normal wear and year on a two year old mattress. Simmons just... Read more

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  • Sep 29
  • Furniture and Decor
  • Low Quality Mattress
  • 194

My review is for a Simmons Beautysleep (Huntcliff Plush Euro to be specific) I bought online. First of all the fumes are so horrible they make me want to cry. I thought this mattress was one of the safer choices because the company assures you that it's made with "CertiPur" foam and "nontoxic" fire barrier. Well, if it's so safe, why does it hurt to breath near it, let alone sleep on it! I've... Read more

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  • Sep 26
  • Furniture and Decor
  • Uncomfortable Mattress
  • 249

I slept on my Simmons Beauty Rest Mattress and after a week I had terrible pains in my hips. My 5 foot 100 lb daughter slept in for 9 months and there was a 4 inch hole in the mattress where she slept. Macy's was good about a refund. They even sent me a gift card for my inconvenience. I, unfortunately bought another 2 mattress sets from an independent mattress store in Rochester NY. They... Read more

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