Simmons Beautyrest Mattress Complaints and Reviews

Had an experience with Simmons Beautyrest Mattress?   Submit review ›
Simmons Beautyrest Mattress
Main address: 1 Concourse Pkwy., Suite. 800 30328 Atlanta GA
1-877-399-9397, , customerassistance@simmons.com
  • 134+1 mobile complaints
  • $120K claimed losses
  • $914 average
  • Show More
Had an experience with Simmons Beautyrest Mattress?
Submit review › Submit review ›

  • Jul 01
  • Furniture and Decor
  • Bolingbrook, Illinois
  • Return Policy
  • 1
  • 172

Inspector showed up at our house and the first thing he did before measuring the depression in the mattress was building up the creator by pushing on the mattress all around the sides of it. Before doing this the depression was 1/1/2 inches deep, but when he finished doing his HOUDINI trick and measured the depression it was only 1 inch deep. I inquired why he did this and his reply was, he had... Read more

Was this review helpful? 0 0

  • Jun 29
  • Furniture and Decor
  • Cape Coral, Florida
  • Beautyrest Recharge Worldclass Mattress
  • 172

I bought a Simmons BeautyRest Recharge WorldClass mattress on January 31, 2014. Now on June 29, 2014 I am waiting for a store rep to come out and look at the defective mattress. It is an inferior product that I am sure Simmons is quite aware of. I am reading the Simmons website that states they have been standing behind their products for 140 years. Well, that means I have nothing to worry about... Read more

Was this review helpful? 0 0

I purchased my air bed and within one week of sleeping on it, it began to slowly deflate. I was unable to find the hole to repair it so I slightly deflated a didn't sleep on it. After a few days it was flat. I am unable to return to store because I lost my receipt but do still have the box Add comment

  • Jun 11
  • Furniture and Decor
  • Los Angeles, California
  • Simmons Beautyrest Mattress
  • 1
  • 124

I spent $800 on overstock.com on a Simmons BeautyRest Maddyn Plush Pillowtop Queen set. Reviewers had described it as plush but very firm. Like other reviewers here, the mattress is VERY deceptive. I bought it in October 2013, and slept on it off and on (as I was travelling) for 2 months. Seemed great. Plush, but firm. Now 6 months later there is a large crater in the HIP area (I am a 115# woman... Read more

Was this review helpful? 0 0

  • Jun 08
  • Furniture and Decor
  • Mount Juliet, Tennessee
  • Beautyrest Recharge
  • 111

We bought this mattress in February of 2013. It looked great and tested well in the store. We were given 90 days to sleep on it and exchange if needed. It was great, at first. Especially coming off what had been sleeping on. However, the gel pillow top breaks down and now, It's lumpy and sags. Both my husband and I wake up in the middle of the night with extreme back pain and have a hard... Read more

Was this review helpful? 0 0

  • Jun 08
  • Furniture and Decor
  • Beautyrest Queen Mattress
  • 87

I purchased an BeautyRest Edmore Queen Mattress from Mattress Firm a year ago 6-20-13. It was a supposedly firm mattress and seemed ok the first couple of months. then I noticed it was beginning to sag where I slept every night(i am a single person). I went back to the store to ask about it and they suggested that I upgrade? I just paid $982 for a mattress set and they suggested upgrade? I... Read more

Was this review helpful? 0 0

  • May 28
  • Shopping
  • Dallas, Texas
  • Mattress
  • 1
  • 96

I had the same reaction to this Simmons mattress and sold it after 30 days. At first, this mattress was too hard and uncomfortable. After a week, it began to soften up and I had hope. However, after 30 days, My husband and I each had worn a channel of our very own on each side of the bed where we slept. The channels were separated by a firm ridge of unbroken gel/foam or whatever it is. Even the... Read more

Was this review helpful? 0 0

  • May 24
  • Furniture and Decor
  • Hiram, Georgia
  • Simmons Beauty Rest
  • 119

We have a 10 year warranty that is bogus. We have indentations where we sleep that are so bad it is hard to even rollover or move throughout the night. We sent in our claim, paid $25 for a "specialist" to come look at our complaint and it wAs THE BIGGEST JOKE EVER! One more loss on us of our money to this shady company! DO NOT BUY A SIMMONS BEAUTY REST MATTRESS FROM MATTRISS FIRM! Jokers. The... Read more

Was this review helpful? 1 0

  • May 24
  • Furniture and Decor
  • Hiram, Georgia
  • Mattress Firm
  • 57

We have a 10 year warranty that is bogus. We have indentations where we sleep that are so bad it is hard to even rollover or move throughout the night. We sent in our claim, paid $25 for a "specialist" to come look at our complaint and it wAs THE BIGGEST JOKE EVER! One more loss on us of our money to this shady company! DO NOT BUY A SIMMONS BEAUTY REST MATTRESS FROM MATTRISS FIRM! Jokers. The... Read more

Was this review helpful? 0 0

  • May 05
  • Furniture and Decor
  • Los Angeles, California
  • Return Policies
  • 1
  • 111

Inspector came up two weeks ago and measured my 2 years old, sagged mattress 2 1/2 and 1 3/4. He told me Simmons gonna contact me 7 to 10 biz days, However it's over 2 weeks I rang the inspector back he wanted me to google it and file complaints on line. I knew he did his job already. Reading some many complaints on line seems Simmons is the one to blame for. Should it withdraw from U.S. market... Read more

Was this review helpful? 1 0
 
×
You are reading about Simmons Beautyrest Mattress.
Filing a new complaint about
×